** INTERNATIONAL SHIPMENTS**
The customer is responsible for duties and taxes within country of delivery.
** OUR RETURN POLICY** Returns are for Exchange or Store Credit only.
Any returns must be insured and postmarked back to us within 7 days of you having received the merchandise and must be unused and in the same condition it was shipped to you in order to process the return. You must also send us an email with the tracking# for the return so we know to expect it and can keep track of it. The return shipping and insurance charges are paid by the customer
WHAT YOU SHOULD KNOW:
All Simon Alcantara jewelry is handmade in New York city. We instill great care, craftsmanship and meaning into each piece as our collectors can attest to. Usually we will ship your order within seven business days. However, due to the handmade nature of our jewelry and the limited availability of some materials sometimes it may take longer in which case we will inform you of the estimated delivery date. In the end you will receive a beautiful piece of jewelry that you will treasure for years to come and pass along to loved ones. We thank you for your business and enthusiasm for Simon Alcantara's collections.
TheTeam at SIMON ALCANTARA LLC